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SANTS BUSINESS SCHOOL / ACCESS TO INFORMATION
PAIA Manual
Find our access-to-information manual and learn how to request a record.
Access to information, made clearer
The Promotion of Access to Information Act (PAIA) provides a process for requesting access to records held by private bodies where a record is required to exercise or protect a right. The institution’s PAIA manual explains which records it holds, how requests are handled and who to contact.
Review draft: The approved SANTS Business School manual PDF and verified Information Officer details must be added before this page is published.
On this page
Download the PAIA manual
Approved manual PDF: Add the final, signed or approved SANTS Business School PAIA manual here. The document should identify the correct legal entity and Information Officer and describe the records and personal information handled by the institution.
For general guidance, see the Information Regulator’s PAIA guide. This external guide is not the institution’s own manual.
How to request a record
- Read the approved PAIA manual to identify the record and the Information Officer’s submission details.
- Complete the official Form 2 — Request for Access to Record. Describe the record and, for a private-body request, the right you wish to exercise or protect and why you need the record.
- Attach proof of identity and, if acting for someone else, proof of your authority. Submit the form through the secure channel specified in the manual.
- Keep a copy. The institution will respond in accordance with PAIA and notify you of any prescribed fees or further information required.
Do not send identity documents through a general website enquiry form. If you need the correct submission details, use our Contact Us page first.
Requests about your own personal information
If you want access to or correction of personal information about you, read our Privacy Policy and contact the Information Officer using the details in the approved manual. We may need to verify your identity before releasing information.
The manual also explains the categories of personal information processed, the purposes of processing and relevant recipients or transfers.
Questions or a complaint?
For help identifying a record or finding the approved manual, contact SANTS Business School. The Information Regulator publishes the official PAIA guide, forms and complaint process.
You can also review our Registration Terms and Conditions and Refund and Cancellation Policy for those separate topics.
SANTS Business School
Formerly BMT College.
Business Management Training College (Pty) Ltd (BMT College) is registered with the Department of Higher Education and Training as a private higher education institution under the Higher Education Act, 1997. Registration No. 2011/HE07/002.